In defense of the landline

In this modern age of cellphones, it’s easy to forget about the lowly landline. As of December of last year, less than half of all households in the United States had a landline!

In our office, we maintain a landline, but it’s become a bit of a running joke. For the most part, the calls that come in are either robocalls or someone trying to sell us something. Our clients generally contact us via our mobile phones and/or email.

It’s become extremely rare to have a cold call looking into our services. But that’s exactly what happened a couple of weeks ago!

Out of the blue, our phone rang, and it was a real, live, human being looking for some geo-location services. I can’t name the company, as we signed a NDA and are dealing with proprietary data, but they are local to the Portland Metro Area. They had an idea of what they were looking for, but weren’t really sure how to get there, so they pulled up a certain, popular search engine’s map application and ran a search for GIS shops in the Portland Area. We came up and they gave us a call.

Connection made! Contracts were signed.

So the next time someone says, “let’s dump the landline,” keep this story in mind.


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